Windows cannot connect to a network printer

You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Kevin Bart. Independent Advisor. Hi ledeane- I'm Kevin B. Independent advisor and a Windows user like you. I do apologize for the inconvenience that your experiencing right now, let me help you sort things out.

Kindly check if your printer driver is showing on the device manager. To do that press windows key and type: device manager Click on the device manager that will show on your list. On the device manager window look for your Printers and Scanners. Expand on that list for it to show your installed driver. Right click on it and click on update. Click search automatically for updated driver software. Restart your computer after the update to apply the changes.

Check if your printer is now connected. If in case it didn't work. Kindly uninstall the driver on the device manager and restart your computer to refresh the missing driver automatically on your system.

Camilla Mo. You can use solutions in this post to fix the problem. Each solution has been reported to be useful. So try all of them until you have the problem fixed. The error would appear with a specific error code like 0xe. The most common error codes are as follows:. A Run dialog box will open. In the Name list, locate and double-click on service Print Spooler. Open Control Panel.

Click Add a printer at the top of the window. Note: To continue, you need to login to the computer as an administrator. Enter a port name in the box. Then click OK button. Select the printer model from the directory and click Next button. The problem can be caused by printer drivers. So you can try to remove the drivers and install them again. Type printmanagement. In the right pane, right-click on the printer driver and click Delete on the pop-up menu.

If the problem persists, you may want to install the driver manually. If you have difficulty downloading the driver manually, you can use Driver Easy to help you. Driver Easy can scan your computer to detect all problem drivers then provide you with new drivers instantly. Download its Free version to have a try. If you find it helpful, you can consider upgrading to the Pro version.

The Pro version allows you to update all drivers with just one-click. Modifying registry keys incorrectly may cause serious system problems. So before you get started, it is recommended that you back up the registry key so you can restore it in case any problems occurs.