Keyboard locked virus

I didn't put a password on admin account to ensure I wasn't locked out again. After installing Microsoft updates, the problem started again. This time I wasn't locked out so I can at least access files. I did and problem still exists.

Have the latest keyboard drivers from the HP site. I'm typing this message from the laptop with the issue so the keyboard does work. The problem is that if I leave the system alone for a while minutes seems to do it or at start up, the keyboard stops working. The touchpad works all the time. Ran Norton , Microsoft online tools and Malwarebytes looking for viruses etc.

Nothing found. Before doing another system restore and not installing any individual Microsoft updates but only SP1 and SP2, any other ideas what may be causing this issue? Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. Try uninstalling the keyboard driver, don't reinstall it yet, restart the computer and it should reinstall it on its own.

If the driver was the issue, this should fix it. If not, then try starting up the computer in "Safe Mode" and see if you can use the keyboard fine then. If yes, then you need to get a good antivirus program and search with that. Malwarebytes, not really serious antivirus it is more malware. Two totally different things. How to enter "Safe Mode" when booting the computer.

In Windows 8 and As your computer restarts, press F8 possibly a few times to enter "Safe Mode" a. Press the "F4" key to Enable "Safe Mode". The computer will then start in "Safe Mode" with a minimal set of drivers and services. Once "Safe Mode" with Networking starts, Windows is in Safe Mode, with additional network and services for accessing the Internet and other computers on your network. This option is mostly only used by IT professionals. Now sign in to the computer with your account name and password.

If you have one set. When you are finished troubleshooting, you can exit "Safe Mode" restarting your computer. Immediately after turning on the computer, or restarting it usually after you hear your computer beep , tap the F8 key, repeatedly, in 1 second intervals. The computer will then display hardware information and run a memory test. Next the "Advanced Boot Options" menu will appear.

Thank you, now i am starting to think too that it may not be a virus because i tried safe mode and i still had the problem. On the other hand a random command prompt window just opened and closed itself in a few seconds as i am typing this with the on-screen keyboard. But i tried reinstalling the drivers the way u suggested, still it didnt work.

May 6, 1 0 10 0. May 14, 1 0 10 0. Jun 6, 1 0 10 0. I've been struggling for weeks with a problem with the keyboard on my pc, but only on the internet, i.

The issue was mainly with digits - I would start entering them and after three or four it would start entering the wrong digit. It would then get increasingly difficult to get the correct digit to come up: I'd often have to enter and delete each one times before the correct one would show. As you can imagine, it was a great concern and hindrance with online banking etc. It was dated from around the time problems started. I've uninstalled it and keyboard entry seems to be back to normal.

When I saw "LogMeIn" it rang a bell - I think when I had a different problem a few years ago I uninstalled something from them at that time and the problem went away. Worth a look in your installed programs perhaps? It's worth doing every so often anyway, to check for anything you know nothing about.

Jul 22, 1 0 10 0. I have this problem too Oct 7, 1 0 10 0. Jan 16, 1 0 10 0. It had malfunctioning keys before the attack. Then it crashed the windows wont boot. I dont care about any files. So he did and he wiped out everything on my Laptop.

To my surprise and to his dismay, He fixed my laptop keyboard. My Mom took it into the shop that week and the technicians told us it was they couldn't even LOG ON and that we needed to buy a new one. I've been keeping some spam emails, could that have anything to do with it? This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.

I have the same question Report abuse. Details required :. Cancel Submit. Previous Next. Cameron Parrish. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Cameron Parrish's post on April 22, I think it's malware.

In reply to Ivy's post on April 22, If the scanner doesn't detect anything, try this: Restart your comptuer in safe mode. If you get the "advanced startup options" menu, select the option that simply says "safe mode" If your hardware keyboard s work normally, peform the following steps to find what is causing the problem: Use the run command to open msconfig.

Go to the startup tab and uncheck everything. Press OK and restart.